Translation FAQs
At GCT we offer translation services covering a large variety
of projects. We want to provide you with the versatility that ensures you can
benefit from the best solutions possible.
Questions Relating to our translation Services
Naturally, a lot of questions are sent to us about our translation
services, how we can help with all sorts of projects, worries, and more. We decided
to put together this FAQs section that will hopefully answer more general issues.
If you cannot find all the answers here or anywhere else on our
site, please don't hesitate to contact
us and we will get back to you as soon as we can.
Just click on the issue you are interested in for more information:
• •
• • • • • • • • •
What are your translation language skills?
We specialize in English to Chinese translation and Chinese to English translation.
This includes Simplified and Traditional Mandarin Chinese translation. We also
provide other translation services. Please
contact us to inquire about other
languages as we must ensure our translators are able to take on new projects.
» BACK TO TOP
Do I really need to have two separate Mandarin Chinese translations?
There are two different forms of written Chinese - Simplified Mandarin and Traditional
Mandarin. Simplified is used by people in China and Singapore. Traditional Mandarin
is used by people in Taiwan and Hong Kong. Chinese speakers living abroad use
one or the other. If you want business from all these markets, then yes, you should
have two translations.
» BACK TO TOP
Do you use any translation software?
No. We believe that humans do it better. Software can only translate words. Humans
translate sentences, sentiments, and correct cultural meanings.
» BACK TO TOP
Do you use freelance translators?
We have in-house translators but when are resources are stretched we have a pool
of many freelance translators that are tried and tested.
» BACK TO TOP
What kind of 'experts' do you use to consult with?
We prefer to use academics in your translation's field because often these people
have an excellent capacity for both the source language and the target language.
» BACK TO TOP
Is Traditional Chinese the same for both Taiwan and Hong Kong?
The characters are the same but sometimes the structure of sentences and use of
characters can differ.
» BACK TO TOP
How much do your translation services cost?
The total cost depends on the difficulty of your translation (i.e. how specialized,
technical, etc. it is), the quality you require (i.e. the amount of editing and
proofreading needed), the nature of your project (document, website, software,
etc) and the time frame you need the project completed in. Contact
us for a quote.
» BACK TO TOP
How long will my translation take?
We ask you when you need the translation completed by and then work out a schedule
for your project. The time we need depends on the difficulty of your project and
our current workload.
» BACK TO TOP
Do you edit/proofread your translation?
Yes. The extent of our editing and proofreading depends on the difficulty of your
translation and the time frame we agreed on. Obviously, when we take on a difficult
translation, we demand enough time to carry out the very important edit and proofreading
stage.
» BACK TO TOP
Why do you promote your English Chinese translation services more than your other
language services?
At GCT we believe in providing the best quality translation we can. Because we
are highly experineced in English Chinese translation, this is what we specialize
in. We do not sacrifice the quality of our translation services for the quantity.
However, if you have queries about other languages you need translations in, please
contact us.
» BACK TO TOP
What format should I send translations in?
Regular formats that allow us to edit text are required. These may include MS
Word, HTML, PDF, and so on. If you require software translation services, we would
need original program materials.
» BACK TO TOP
What format will I receive my completed translations in?
This is mostly up to you as there are a number of applications we are proficient
in (more on our skill set). We
will agree on a format together before the project starts.
» BACK TO TOP
How will I receive my completed translation?
This depends on the size of your translation. We can email it to you or provide
you with access to a private web page where you can download your completed translation
project from.
» BACK TO TOP
Do you offer interpretation services?
We do have the means, however, you should contact
us in advance so we can make arrangements. Our ability depends on language
and location.
» BACK TO TOP
Can you translate any document?
We believe so. We will always require a sample or detailed information about what
each translation project involves before we accept so be sure to provide us with
as much as possible.
» BACK TO TOP
How do I need to pay for my translation?
We accept wire transfers to our bank account. Details of which will be provided
to you on acceptance of your project. We will arrange a payment schedule before
undertaking your translation project.
» BACK TO TOP
What if I want to make changes to the submitted translation?
This can prove difficult as it can mean extra work and therefore increase in cost
to you and time. We recommend you alert us immediately if you need to make changes
to your translation.
» BACK TO TOP
• •
• • • • • • • • •
For more...
If you have any other questions about our services and how we
can work with you please contact us
and we will do our best to get back to you quickly.
|
